November 4, 2022
Misplaced trust in employees or outside vendors can do irreparable harm to a retailer.
September 1, 2022
When dealers show media the real face of our industry, we all benefit.
July 1, 2022
Often overlooked, the 'People Factor' is just as important as inventory, location, financing, and other business issues.
January 7, 2022
Dealers build long-term customer relationships with superior customer service, and one of the hallmarks of that service is dealing honestly with each customer.
August 26, 2021
Retailers have great power. Use it wisely.